FAQs

Select the desired product.
Select size, color and quantity.
Click the “Add to cart” button and then “Checkout”.
Fill in the shipping information and proceed to payment.

The estimated delivery time is 7 to 20 working days from the date of order.

A signature will be required when delivery.

However, there will be cases where we cannot transport in advance such as weather conditions or logistics difficulties that can lead to small delays. Please add additional delivery date for delivery. If there is a delay during the conversion process, we will contact you via email.

After transportation, we will send an email with a tracking number. You will be able to track your package directly on the service provider’s website.

Standard shipping: $ 6.99 for all orders.

Payment methods at alexie.store: Payoneer, paypal.